288wan Privacy Policy

This Privacy Policy (hereinafter "the Policy") is issued by 288wan (hereinafter "288wan", "we", "us" or "our"), the operator of the online gaming and sports betting platform accessible at https://288wan.cam. This Policy applies to all personal data processed in connection with your use of the 288wan platform, whether accessed via desktop, mobile browser or any other device.

288wan is committed to processing personal data responsibly, lawfully and transparently in accordance with applicable data protection legislation. This Policy explains the categories of personal data we collect, the purposes for which it is processed, the legal bases upon which we rely, how long we retain data, and the rights available to you as a data subject.

By registering an account on 288wan, accessing the platform or submitting personal information through any 288wan channel, you acknowledge that you have read and understood this Privacy Policy. Where processing is based on consent, you will be presented with a specific consent request at the appropriate point.

The following definitions apply throughout this Privacy Policy:

288wan collects personal data through multiple channels and at various stages of the user relationship. The categories of personal data we may collect include:

3.1 Registration & Account Data

• Full name, date of birth, gender (where required for age or identity verification).
• Email address, mobile telephone number and residential address — including city and country (for example, Karachi, Lahore, Islamabad, Rawalpindi, Multan, Faisalabad or Peshawar).
• Username and hashed (non-readable) account credentials.
• Communication and marketing preferences.

3.2 Identity Verification (KYC) Data

• Government-issued photo identity documents, including CNIC, NICOP or Pakistani passport.
• Proof of residential address (utility bill, bank statement or equivalent official document).
• Selfie photograph or liveness verification data submitted for biometric comparison against identity documents.
• Source-of-funds documentation where required under enhanced due diligence procedures.

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts in PKR, timestamps and payment method identifiers.
• Payment method references — such as bank account identifiers or mobile wallet references associated with Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah — to the extent necessary to process and verify transactions. These references are used for transaction purposes only; 288wan does not store full payment credentials.

3.4 Gaming & Behavioural Data

• Wager history, game session durations, bet amounts and outcomes across all gaming categories (cricket, sports, live dealer, slots, table games, esports and instant games).
• Bonus and promotional activity records.
• Responsible gambling tool settings including deposit limits, session limits and self-exclusion status.

3.5 Technical & Device Data

• IP address, browser type and version, operating system, device model and screen resolution.
• Session logs, clickstream data and page interaction data collected via cookies and similar tracking technologies.
• Geolocation data at a country or city level (not GPS-level precise location) where technically derived from IP address.

3.6 Customer Support Data

• Records of communications between you and 288wan's support team, including live chat transcripts and support ticket content.

288wan processes personal data only where a lawful basis exists. The primary bases relied upon are as follows:

Personal data collected by 288wan is used exclusively for the following purposes:

• Account Management: Creating, maintaining and securing user accounts; verifying identity and age; and processing account closure requests.
• Service Delivery: Enabling access to all gaming categories; processing deposits and withdrawal requests; crediting bonuses and promotional awards; and providing customer support.
• Compliance & Legal Obligations: Conducting AML checks and KYC verification; detecting, investigating and preventing fraud and financial crime; and maintaining transaction records required by applicable regulations.
• Responsible Gambling: Monitoring gaming patterns to identify potential problem gambling behaviour; implementing and enforcing self-exclusion and limit requests; and providing access to responsible gambling tools and support information.
• Platform Improvement: Analysing aggregated user behaviour to improve platform design, game selection and performance; conducting internal audits; and testing new features.
• Marketing Communications: Where you have opted in, sending emails or platform notifications about bonuses, new game launches and platform news. Marketing preferences can be updated at any time through account settings.
• Security: Monitoring for unauthorised access, detecting suspicious activity and protecting both users and the platform from fraud and abuse.

288wan does not use personal data for automated individual decision-making that produces legal or similarly significant effects, except where required by law or AML compliance frameworks, in which case human review is available upon request.

288wan does not sell, rent or trade personal data to third parties. Data is shared only in the limited circumstances described below:

• Regulated Service Providers: Third-party data processors engaged by 288wan to deliver platform-related services — including KYC verification providers, payment processing facilitators, cloud hosting infrastructure providers, customer support software operators and analytics platforms — operate under binding data processing agreements that restrict their use of personal data to the agreed purpose.
• Regulatory & Law Enforcement Authorities: Where required by applicable law, court order or a request from a competent regulatory or law enforcement authority, 288wan will disclose personal data as necessary and legally required.
• AML & Fraud Prevention Networks: Transaction and identity data may be shared with financial intelligence, fraud-detection or anti-money laundering platforms where required under the operator's compliance framework.
• Corporate Transactions: In the event of a merger, acquisition, restructuring or sale of the business, personal data may be transferred to the relevant successor entity, subject to equivalent data protection obligations.

288wan retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention parameters apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 288wan's data disposal procedures.

288wan implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction or disclosure. Security measures in place include:

• HTTPS/TLS encryption for all data transmitted between users' devices and the 288wan platform.
• Encryption at rest for sensitive data categories including KYC documents and financial records.
• Role-based access controls ensuring that employee access to personal data is limited to what is required to perform their specific role.
• Regular security assessments and vulnerability monitoring of the platform infrastructure.
• Incident response procedures for detecting, containing and reporting data security incidents within applicable regulatory timeframes.

Users play an important role in account security. You are responsible for maintaining the confidentiality of your login credentials and should not share your password with any third party. If you suspect that your account has been compromised, contact 288wan's support team immediately.

288wan uses cookies and similar technologies (including local storage and session tokens) to operate the platform, remember user preferences, maintain session security and analyse usage patterns. Cookies are small text files placed on your device when you visit the platform.

The categories of cookies used by 288wan are:

You can control non-essential cookies through your browser settings or by adjusting your cookie preferences within the 288wan platform. Please note that disabling certain functional cookies may affect the performance or usability of some platform features.

Subject to applicable data protection law and certain exemptions, you hold the following rights in relation to your personal data held by 288wan. To exercise any of these rights, please contact the support team as described in Section 14.

288wan is an adults-only platform. Registration and use of all real-money features is strictly restricted to individuals aged 18 and above, or the higher minimum age required by the operator's licensing jurisdiction.

288wan applies an age verification process at registration and may require documentary proof of age (via CNIC, NICOP or passport) before permitting access to deposits, withdrawals or gameplay. Where 288wan becomes aware — through verification, user reports or other means — that a registered user is underage, the following actions will be taken:

• The account will be immediately suspended pending investigation.
• All real-money funds will be returned to the deposit source (net of any withdrawals already processed), and the account will be permanently closed.
• Any personal data collected in connection with the underage account will be retained only for the period necessary to fulfil legal obligations, then securely deleted.

If you believe that a minor has registered on 288wan, please report this immediately to our support team at [email protected].

As an online platform serving users across multiple regions, 288wan may transfer personal data to service providers and infrastructure partners located outside the country of the user's residence. Where such transfers occur, 288wan implements appropriate safeguards to ensure that personal data receives an equivalent level of protection to that required under applicable data protection law.

Safeguards applied to international transfers may include:

• Standard contractual clauses (SCCs) or equivalent contractual mechanisms between 288wan and the receiving entity.
• Transfers to jurisdictions assessed as providing an adequate level of data protection by the competent regulatory authority.
• Binding corporate rules where applicable within corporate group structures.

288wan reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, platform functionality or business practices. Where changes are material, 288wan will provide advance notice via a prominent banner on the platform or an email notification to the registered email address.

The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Policy periodically. Continued use of the platform following the publication of an updated Policy constitutes your acknowledgment of and agreement to the changes.

If you have questions about this Privacy Policy, wish to exercise a data subject right, or have a concern about how your personal data has been handled, please contact 288wan's Data Support team through the following channels:

If you are not satisfied with 288wan's response to your data subject request or privacy complaint, you may have the right to lodge a complaint with the competent data protection supervisory authority in the operator's jurisdiction. Details of this authority will be provided upon request.

This Privacy Policy was last reviewed and updated in January 2026. All rights reserved by 288wan.